The Family Watch
An aging parent in Ouagadougou you can't look after yourself?
The certainty that someone is watching over them, even when you can't be there.
Reply within 1h during the day • Same person every time • refunded within 7 days, no questions asked
A Local verified by Fabrice in Ouaga visits your parent, talks with them, sees how they're really doing — and sends you dated photos, video and a report the same evening.
If any of this sounds like you…
An occasional call isn't enough to really know.
Your parent always plays it down, so as not to worry you.
On the phone, everything's always "fine". You have no way of knowing what they won't tell you.
A medical emergency, and no one available on short notice.
Finding someone within the hour to go to the clinic isn't something you can improvise from abroad.
The guilt of not being there, a little heavier every day.
You wish you could be. Until the next visit home, no one is really watching over them.
How it gets resolved
Every need gets a visit — not just a phone call.
Your parent always says "I'm fine" on the phone, even when it isn't true.
→ A regular visit from someone who actually sees the state of the home and their mood.
They need to see a doctor, but no one can go with them that day.
→ Escorted to the clinic, prescription photographed, medication bought and delivered.
The pension fund requires a proof-of-life certificate every year, or payments stop.
→ Handled with your parent, document signed and stamped, scanned and ready to send.
You never really know if they're missing something day to day.
→ A report after every visit: what's fine, what's missing, what to plan for.
The offer
Three missions, one goal: that they're never alone.
Each one can be ordered on its own, at the fixed price shown. The monthly visit is what most people start with — the other two come as needed.
Put in perspective
20 000 FCFA for a monthly visit, against a plane ticket at roughly 800 € and two weeks of leave taken for a single visit.
Twelve visits a year cost less than one round trip — and your parent sees someone far more often than once a year.
What you're really comparing this to
You're not choosing between us and a competitor.
You're choosing between us, a phone call, a neighbor you'd rather not keep asking, or flying there yourself. On that ground, the difference reads line by line.
| Opposable proof | Money protected | Neutral | Recourse if it fails | |
|---|---|---|---|---|
| A phone call | no | — | no | no |
| Relying on a neighbor | no | no | no | no |
| Flying there yourself | yes | — | yes | no |
| Engago Bled | yes | yes | yes | yes — refunded |
Of the four options, only one hands you opposable proof and keeps your money protected all the way through.
Included, no extra charge
Every visit gives you four more things.
The Same Face
Whenever possible, the same Local on every visit.
Your parent sees a familiar face, not a different stranger each month — and real trust builds.
The Filmed Message
A short video of your parent, if they'd like.
Not just a report: their voice, their smile, something to feel a little closer.
The Direct WhatsApp Line
An open thread with us until you approve.
A question about what you're seeing? You write, we answer — until you feel reassured.
The 10/10 Referral Code
Your personal link: 10% off for whoever you refer, 10% back for you.
Know someone else with a parent back in Burkina Faso? You both come out ahead.
A deadline not to miss
The proof-of-life certificate has an annual deadline: miss it, and the pension fund suspends your parent's payments — and restoring them takes months. Better to handle it before the deadline than after the cut-off.
- Secure payment
- Grounded on the field
- Money stays in Burkina Faso
- Responsive support
- Trusted community
Our guarantee
Satisfied or refunded — 7 days
1
You pay
Your money stays with us, never with the Local.
2
We prove it
Dated photos, video, written report. Reviewed before it reaches you.
3
You decide
7 days to say no. We refund without argument, without asking why.
See the details on Guarantees & limits. No arbitration, no form to fill in, no condition to meet.
You're probably wondering…
Here's an honest answer.
What if my parent doesn't want to be photographed or filmed?+
We never force it. You still get the written report of the visit — their consent to a photo or video is never a condition.
Can I have the same person for every visit?+
Yes, we do our best: that's the whole point, to build a trusted relationship with your parent. If the person changes, we let you know and introduce them.
What if my parent needs something during the visit?+
We flag it to you immediately. You decide, and we can follow up with an errand or health support — priced separately, never committed without your approval.
What if I'm not convinced by what you send me?+
You receive your proof. You have 7 days to say no. We refund you, no justification needed.
Who's behind it
We're not a distant platform. We're in Ouagadougou.
I'm based in Ouagadougou. I personally choose every Local before entrusting them with a mission — I don't outsource the trust you place in me.
— Fabrice Zerbo, founder of Engago Bled
Ready to feel closer?
They deserve better than an occasional call.
Describe your situation in 2 min. We reply within 1h with a firm price and a date.
Refunded within 7 days, no questions asked • Same person every time • Reply within 1h